Month: September 2019


4 Surprising Ways Hybrid Floor Plan Tours Streamline Operations

When TruPlace set out 16 years ago to create a floor plan tool, our focus was on guest use and marketing. It didn’t take long for our vacation rental manager clients to share with us additional ways they were using our signature product in their internal operations. These added benefits have since become a valued part of our product development in today’s vacation rental climate of ever-shrinking margins where every operational minute count. We made sure our new Hybrid Floor Plan Tour took this to heart. The resulting combination of our signature 2D floor plans and professional photos with strategically placed 3D spins delivers instant returns not just in better booking conversions but in time and cost savings for back-of-the-house teams.

And as any experienced vacation rental manager will tell you, better operations lead to happier guests, which in turn generate more five-star reviews and repeat bookings over the long term. Homeowners, too, value efficient and effective operations when deciding to contract or renew with a property manager. Here are four surprising ways our new tour will help streamline your operations for immediate and long-term benefits.

Shorter Call Times for Reservations

Vacation rental managers who have been using our Hybrid Floor Plan Tours or even our signature floor plans may not be as surprised by this one. Reservationists spend an average of eight minutes per pre-booking call answering questions about a property and its surroundings. Hybrid Floor Plan Tours help significantly cut down or eliminate this time by giving guests answers to their common layout questions, things like “Which bedrooms are on which floors?” and other information they need to have the confidence to book. This saves your reservationists’ valuable call time to focus on conversions and other guest service needs.

Quicker Response and Reduced Property Visits for Maintenance and Repairs

We have heard from countless property managers how their maintenance teams use floor plan tours to help triage issues without a separate trip to a property. Technicians and other staff use floor plans and images to pinpoint where problems are occurring or to identify parts or equipment they’ll need to bring to the property. The addition of 3D spins in our new Hybrid Floor Plan Tours lets staff investigate in even greater detail in the areas repair needs are reported most, like living rooms and kitchens.

Faster Orientation and Quick Reference Guides for Housekeeping and Inspecting

Similarly, we’ve heard from many clients about how their housekeeping teams use floor plan tours as training tools and property standards references for cleanliness, inventory, and staging. This is made even more detailed and thorough with 360o images in the most critical property spaces. Orientation is quick and easy for new cleaners and new properties, as is identifying specific replacement items when guests call for extras or backups.

Easier Insurance Claim Submissions

We hope no homeowner or property manager has to submit an insurance claim, but when they do, our Hybrid Floor Plan Tours make the process faster and less painful. Floor plans with image tags serve as a ready-made catalog for insurance adjusters of a property’s pre-claim state. Coincidentally, our strategically located 360o spins provide even more detailed coverage of areas likely to have more expensive claims, such as decks with pools or hot tubs.

 

What are other surprising ways your teams have used Hybrid Floor Plan Tours? Let us know in the comments below!


NEW: The Hybrid Floor Plan Tour from TruPlace

The best of 2D and 3D in one

Here at TruPlace, what matters to us most is what truly moves our clients’ businesses forward by giving their end customers exactly what they’re looking for. This means user-friendly, affordable, and effective visuals – rather than simply the latest shiny marketing penny. That’s why we’ve created the Hybrid Floor Plan Tour, our signature layout tool with the beautiful photos and easy navigation clients love plus newly added TruFusion 3D spins in the rooms they care about most.

About the Hybrid Floor Plan Tour

Our new Hybrid Floor Plan Tour combines the convenience of 2D and the immersion of 3D:

  1. Beautiful Property Photos: Your TruPlace photographers capture your properties’ interiors, exteriors, and amenities in sharp detail and vivid colors with our TruFusion technology.
  2. Precisely Measured Floor Plan: While there, the photographers also measure the property for a detailed floor plan that includes windows, doors, stairs, and other key features. We then tag the floor plan for easy smart-touch navigation across all devices.
  3. Immersive 3D Spins: Now, your TruPlace photographers also take TruFusion 360o images in the areas guests or buyers most often want to see in more detail or have more questions about, such as kitchens, living rooms, or decks and views.

The Hybrid Floor Plan Tour is quickly becoming a favorite among our early adopter clients, and for good reason: users can easily jump into a property in 3D in important spaces without all the steps (and cost) of a virtual tour. Plus, our professional imaging captures all 360 degrees in unbeatable clarity from the spacious waterfront backyard to the sparkle of a granite countertop.

TAKE A TOUR >

For Vacation Rental Property Managers

For professional vacation rental property managers, robust and effective online property listings are no longer optional. Guests often need to understand property layouts to be sure it will meet their dynamic needs and have the confidence to book. The Hybrid Floor Plan Tour lets guests imagine themselves on vacation with strategically placed 360o views and TruFusion 2D images in every room, all a single click away on a smart-touch floor plan. The tour acts almost like a virtual assistant, helping to answer common pre-booking questions like “What is the view like from this room?” or “Can all of us sit together for dinner between the table and breakfast bar?” This saves reservationists’ valuable call time so they can focus on converting bookings.

For Real Estate Agents

The Hybrid Floor Plan Tour is perfect for large brokerages that need professional visuals at scale, for individual agents looking for the brand power of a national firm, and growing teams in between. Two-thirds of home buyers cite floor plans as important factors in deciding which homes to consider, and property sellers want to know you have what it takes to get those eyes – and offers – on their homes. We created the Hybrid Floor Plan Tour to serve agents, sellers, and buyers collectively. Agents and brokerages can win more listings with an effective, professional visual tool that impresses sellers. Those listings, in turn, can drive higher-quality leads by answering many of buyers’ make-or-break questions in minutes, deepening interest when a home looks like a good fit and saving the time of a showing when it’s not.

 

To learn more about our new Hybrid Floor Plan Tours, email discovermore@truplace.com or call 301-972-3201.